CHIRP help and support The Children's Hearings Information and Resource Portal, or 'CHIRP' for short, is a secure online website for use by Children's Panel and Area Support Team members. There are two main elements to CHIRP: Firstly, it is the CHS Community intranet, and contains a wide range of information to support you in your role, for example practice guidance, key policies, contact details, documents, events and news. Secondly, it also provides you with an email address for use on Children's Panel business. This is the only email address you should use for anything to do with your role as a Children's Panel member or the Children's Hearings System. Our Acceptable Use Policy outlines how you should use this email address. To log in to CHIRP: click on 'CHIRP login' at the top right hand side of the screen anywhere on this website, or alternatively you can go directly to the login page (https://childrenshearings.sharepoint.com) you may also want to add these websites to your favourites so that you can find them again easily. On most browsers you can do this by clicking the start icon in the top right hand corner, or 'Add to favourites' elsewhere on the 'Office 365' sign in page, enter your username and password and click 'Sign In' On the CHIRP homepage you will see a 'Latest News' feed, and lots of links to other areas of CHIRP. To access your email account, click 'Outlook' in the bar of links towards the top of the page. Need some help? If you are having problems getting access to CHIRP or would like some help and support, please either email us at firstname.lastname@example.org, or call 0131 244 3696. The most common reasons for usernames and passwords not being recognised are: Either the username or password is being typed incorrectly (please note that the user name is not case sensitive however the password is). If you were issued with a password for CHIRP but have not logged in for a long time, it may be that your password has expired. If you have forgotten your password, you can use our self-service password reset function. There is some guidance on how to do this here.